Privacy Policy & SMS Terms of Service
Privacy Policy and Data Protection
At Resort Exteriors, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information you provide to us, including information submitted through our website forms, phone calls, emails, text messages, and other communications.
Personal Information We Collect
We may collect the following types of personal information:
Name
Phone number
Email address
Property address or service address
Information submitted through web forms, phone calls, emails, text messages, or other communications
Device, browser, and website usage information when you interact with our website or online services
How We Use Personal Information
We may use your personal information to:
Respond to inquiries
Schedule appointments and consultations
Provide estimates, services, and customer support
Send appointment reminders, service updates, order alerts, billing notifications, and post-service instructions
Send marketing or promotional communications if you have provided consent
Improve our website, services, customer experience, and internal operations
Comply with legal obligations and enforce our terms and policies
How We Share Personal Information
We do not sell or rent your personal information.
We may share personal information with trusted service providers who help us operate our business, such as appointment scheduling providers, customer support platforms, payment processors, billing providers, website hosting providers, analytics providers, and communications service providers. These service providers are authorized to use personal information only as needed to provide services to Resort Exteriors.
Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, rented, shared, or transferred to third parties for their own marketing purposes.
SMS Terms of Service
By opting in to receive text messages from Resort Exteriors, you agree to receive SMS and/or MMS messages from Resort Exteriors at the phone number you provided. Messages may include appointment scheduling, appointment reminders, order alerts, service updates, post-service instructions, billing notifications, customer care messages, and marketing or promotional messages.
Message frequency may vary, but you may receive up to 5 messages per month.
Message and data rates may apply.
You may opt out at any time by replying STOP to any text message from us. After you opt out, we may send one final confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.
For assistance, reply HELP or contact us at 410-881-2028 or accounts@askresortexteriors.com.
Your consent to receive marketing text messages is not a condition of purchasing any goods or services from Resort Exteriors.